Organization of Work: Interpersonal Conflict at Work Scale
Interpersonal Conflict at Work Scale
http://shell.cas.usf.edu/~spector/scales/strspage.html
ID = 094
Content Area(s)
- Social supports / relations
Instrument Type
Questionnaire
Occupation and Sector Specificity
Occupation(s): Generic
Sector(s): Generic
Name and Size of Work Organization and/or Workplace Psychosocial Measures
Interpersonal conflict at work scale (4 items)
Other Content Areas Included in the Instrument
None
Developmental Status of the Instrument
Instrument used widely; well-defined properties.
Languages
Original: English
Other: Spanish, Russian, Estonian, Greek, Chinese, Japanese, Korean, Dutch, Romanian, Turkish, Bulgarian, Finnish, Polish.
Reliability and Validity Information (or Relevant Citation)
Spector PE and Jex SM (1998) Development of four self-report measures of job stressors and strain: interpersonal conflicts at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4):356-367.
Selected Reference
Fox S and Spector PE (2001) Counterproductive Work Behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59: 291-309.
Accessibility of the Instrument
Proprietary
User Fees
Free for educational and research purposes. For commercial use, contact Dr. Paul Spector at spector@shell.cas.usf.edu.
Where to Obtain a Copy of the Instrument
Scale items can be obtained at the following web site: http://shell.cas.usf.edu/~spector/scales/strspage.html