Organization of Work: Job Satisfaction Survey

Job Satisfaction Survey

http://shell.cas.usf.edu/~spector/scales/jsspag.html

ID = 117

Content Area(s)

Benefits and compensation systems
Career trajectory / ladder
Job satisfaction
Management style
Performance monitoring / incentives
Social supports / relations
Work rules

Instrument Type

Questionnaire

Occupation and Sector Specificity

Occupation(s): Generic

Sector(s): Generic

Name and Size of Work Organization and/or Workplace Psychosocial Measures

Communication satisfaction (4 items)

Contingent rewards satisfaction (4 items)

Coworkers satisfaction (4 items)

Fringe benefits satisfaction (4 items)

Nature of work satisfaction (4 items)

Operating conditions satisfaction (4 items)

Pay satisfaction (4 items)

Promotion satisfaction (4 items)

Supervision satisfaction (4 items)

Developmental Status of the Instrument

Development completed; one or more evaluations completed.

Languages

Original: English

Other: Spanish

Reliability and Validity Information (or Relevant Citation)

Reliability: Coefficient alpha: 0.60 to 0.91.

Validity: Correlated with other measures of facet job satisfaction.

Selected Reference

Spector, PE (1985) Measurement of human service staff satisfaction: development of the job satisfaction survey. American Journal of Community Psychology, 13: 693-713.

Accessibility of the Instrument

Proprietary

User Fees

Free for educational and research purposes. For commercial use, contact Dr. Paul Spector: spector@shell.cas.usf.edu.

Where to Obtain a Copy of the Instrument

Scale items can be obtained at the web site address noted above. Also, see Spector PE (1997) Job satisfaction: application, assessment, causes, and consequences. Thousand Oaks, CA: Sage Publications.