Vaccines.gov Factsheet for COVID-19 Vaccination Providers

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Vaccines.gov is a web-based system that allows COVID-19 vaccination providers to report vaccine supply through the COVID Locating Health Provider Portal. In addition, Vaccines.gov helps the public search for information on provider locations offering vaccination near them and learn how to make an appointment. View additional information on Vaccines.gov for COVID-19 vaccination planners and providers.

Vaccines.gov’s role in the COVID-19 response

Vaccines.gov and the COVID Locating Health provider platforms serve two roles in the COVID-19 Vaccination Program.

Jurisdictions that report vaccine inventory to Vaccines.gov for providers in their jurisdiction are also responsible for uploading their public display information directly into the Vaccines.gov COVID Locating Health Provider platform. These jurisdictions should coordinate with their providers to identify those that should display to the public and collect this information.

Alternatively, jurisdictions may opt to onboard their providers to manage public display administration fields for their site(s) through the provider portal. Jurisdictions that decide on this option should make parallel efforts to update their provider sites’ public display details on behalf of their providers until they are onboarded and able to maintain this information at the provider level.

  1. Inventory reporting (required for all providers): COVID-19 vaccination providers will report on-hand COVID-19 vaccine inventory weekly by close of business on Fridays.
  2. Share information about COVID-19 vaccinating locations (optional for providers): It is optional for vaccine providers to display their location to the public. COVID-19 vaccination providers that receive vaccines may choose to make their location publicly visible on Vaccines.gov, making it easier for the public to find information about locations that carry COVID-19 vaccines and learn how to make an appointment.
  3. Visit the Vaccines.gov COVID resources webpage for details on submitting public display information for locations that providers wish to display on Vaccines.gov.
    • Providers who wish to display their locations to the public on Vaccines.gov are highly encouraged to include a weblink to an eligibility screener or appointment scheduler, to help direct people to the appropriate next steps for getting vaccinated at their location(s).
    • Vaccines.gov will be set to NOT display locations to the public by default. Providers must choose to activate their sites.
    • Inventory quantities will never be displayed to the public. Instead, the system simply lets users know that there is inventory in stock.
    • Users are encouraged to use links or follow directions for next steps providers by each site.

Vaccines.gov onboarding, reporting, and public display

This process outlines onboarding and reporting for Vaccines.gov via the COVID Locating Heath Provider Portal.

  1. VTrckS registration: Before providers can onboard to Vaccines.gov and report inventory, jurisdictions must
    • Submit each provider site in the provider enrollment agreement file.
    • Register these provider sites in CDC’s Vaccine Tracking System (VTrckS) as COVID-19 vaccination providers by setting a Special Project Provider for COVID-19 flag in the ExIS file.
    • Contact their CDC immunization information system subject matter expert if they have questions about these steps.
  1. Onboarding: Once jurisdictions have submitted the provider enrollment agreement file and registered the provider with VTrckS providers will receive a preregistration email from the COVID Locating Health Provider Portal with instructions for completing the onboarding (enrollment) process. This onboarding email will be sent to the provider organization’s email address submitted in the provider enrollment form.
  2. Reporting and public display: Organizations will determine whether they will report weekly on-hand inventory on behalf of all their provider locations (e.g., a clinic headquarters office reporting on behalf of satellite clinics), or whether individual provider locations are responsible for reporting this information.
    • Reporting: For organizations that delegate reporting to their individual provider locations, each provider location will enroll with Vaccines.gov to access their own COVID Locating Health Provider Portal accounts and report weekly COVID-19 vaccine inventory for their location.
    • Public display: Both organizations and provider locations will also access the portal to update provider public display details for locations they wish to activate on Vaccines.gov.
      • Providers are highly encouraged to ensure the most up-to-date links and guidance are filled in for their locations that are activated for public display.
      • See the Vaccines.gov Provider Resources page for more information on provider reporting.

 

Vaccines.gov is maintained by HealthMap in partnership with CDC and Castlight Health.

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