CHW Roles and Functions

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A woman holding her newborn baby and an older woman talking to her.

The roles and functions of CHWs are as follows:

  • Cultural mediation between communities and health and human services system
  • Culturally appropriate health education and information
  • Ensuring people get the services they need
  • Informal counseling and social support
  • Advocating for individual, community needs
  • Providing direct services, mainly in remote areas, and meeting basic needs
  • Building individual and community capacity