Lessons Learned in Massachusetts

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CHWs talking to people on the street, and a meeting.
Lessons learned in Massachusetts include:

  • Key stakeholders must be involved, but MDPH was indispensable as convener and funder
  • Infrastructure: Office of CHWs located in MDPH
  • Legislation had practical and symbolic value
  • CHWs need support and education to get involved in policy, and are vital to its success
  • Awareness campaign still needed among providers and payers