[SPEAKER]
The kinds of results that may be of interest to stakeholders include:
- Cost control and reduction
- Reducing hospital admissions and ER visits
- Increasing primary care visits and revenue
- Increasing compliance, including keeping appointments
- Reducing disparities
Again, the overarching goal of total cost control or reduction in costs is generally a concern at higher levels of state government or at the top administrative levels of provider organizations. Minnesota officials cited disparities, particularly among immigrant populations, as a key motivator. In both Minnesota and Massachusetts, the selective use of evidence helped persuade stakeholders to participate in policy change initiatives and decision makers to support the initiatives.